Trainee Associate
Deloitte
Consultancy-Based Company
Job Description
Trainee associate role at Deloitte for 24/7 application and infrastructure monitoring. Perform eyes-on-glass monitoring using tools like Dynatrace, Grafana, Azure Monitor. Serve as incident coordinator and triage auto-generated tickets. Work in shift rotations.
Requirements
Non-engineering graduates (BSc IT, BCA). 0-6 months experience in IT operations, NOC/SOC, or incident management. ITIL foundational certification preferred. Familiarity with monitoring tools and ITSM platforms. Willing to work 24/7 shifts.
Required Skills
IT Operations
NOC/SOC
Incident Management
Application Support
Dynatrace
Grafana
Azure Monitor
ServiceNow
JIRA
Hiring Insights
- Hiring Status: Actively hiring
- Batch Priority: 2021-2025 graduates
- Expected Response Time: 3-5 weeks
- Preferred Qualification: B.Sc, BCA
Note: Insights are based on previous hiring patterns and community feedback.
Selection Process
-
Step 1 Online ApplicationDuration: Immediate
-
Step 2 Aptitude & Technical TestDuration: 2 weeks
-
Step 3 Technical Interview - IT OperationsDuration: 1-2 weeks
-
Step 4 HR Interview - Shift ReadinessDuration: 1 week
-
Step 5 Final SelectionDuration: 1 week
Typical process based on past hiring patterns at consultancy-based companies.
Who Should Apply
Non-engineering graduates (BSc IT/BCA) with interest in IT operations and monitoring. Candidates should be willing to work 24/7 shift rotations and have basic IT knowledge.
Common Reasons for Rejection
- {'reason': 'Not willing for 24/7 shifts', 'frequency': 'High'}
- {'reason': 'Weak IT operations knowledge', 'frequency': 'Medium'}
- {'reason': 'Poor communication skills', 'frequency': 'Medium'}