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Product-Based Company Jobs

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Microsoft Logo

Technical Support Engineering

Microsoft

Product-Based
Check Resume Match for This Job See how your resume matches this specific job
📍 Location bangalore
💰 Salary 8-12 LPA
📅 Posted Apr 24, 2026
📝 Job Type Full-Time
🏠 Work Mode Hybrid
🏭 Industry IT

Job Description

Microsoft is hiring a Technical Support Engineering professional for its Bangalore office. As a global technology leader, Microsoft offers an exciting opportunity to work on technical support for cloud and enterprise products. You will be responsible for providing technical support, troubleshooting issues, resolving customer queries, and ensuring customer satisfaction. Your responsibilities include ticket resolution, product documentation, and collaboration with engineering teams.

Requirements

Bachelor's degree in Computer Science, IT, or related field required for experienced candidates. Strong problem-solving and communication skills are essential. Basic knowledge of Azure or cloud computing is required. Good troubleshooting ability is crucial. Customer service mindset is important.

Required Skills

Technical Support Troubleshooting Azure Cloud Computing Communication Problem Solving Scripting Documentation

Hiring Insights

  • Hiring Status: actively hiring
  • Batch Priority: Experienced
  • Expected Response Time: 2-3 weeks
  • Preferred Qualification: B.Tech,BE in CS,IT

Note: Insights are based on previous hiring patterns and community feedback.

Selection Process

  1. Step 1 Online Application
  2. Step 2 Resume Screening
  3. Step 3 Technical Assessment
  4. Step 4 Support Interview
  5. Step 5 Hiring Manager Round
  6. Step 6 HR Discussion
  7. Step 7 Offer
  8. Final Result Announcement

Typical process based on past hiring patterns at product-based companies.

Who Should Apply

Experienced candidates with technical support and cloud knowledge seeking roles at Microsoft.

Common Reasons for Rejection

  • Poor troubleshooting
  • Weak communication
  • No cloud knowledge
  • Limited problem-solving
  • Poor customer service mindset
  • No documentation skills

Frequently Asked Questions

Is this role open for freshers?
Yes, this opportunity is suitable for fresh graduates and entry-level candidates.

Is work from home available?
Depends on company policy and project allocation. Hybrid details are mentioned above.

Is there any bond?
Bond details, if any, are usually discussed during HR rounds.

What is the application deadline?
We recommend applying as soon as possible as fresher positions fill up quickly.

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